Knowledge in 90 Courses
Dion Leadership’s Knowledge in 90 courses provide leaders at all levels with a focused blended-learning experience. With content gleaned from our longer courses, these engaging, narrowly focused, live-online sessions are bookended with self-paced assignments to make the most of the learning experience.
Adopting a Growth Mindset
Leaders who demonstrate a growth mindset seek growth not only for themselves but also for others and the organization. Even when experiencing setbacks or challenges, leaders with a growth mindset see an opportunity to learn and improve because they believe it is possible to do so.
Through reflection and discussion, learners will explore
the extent to which they demonstrate a growth mindset
and create a plan for developing beyond their current
state.
Related Course: Mindset for Leaders
Agile EQ
Agility is about shifting the way you approach something and adapting to find a more effective solution. The term applies to various aspects of leadership, including the concept of mindset.
Participants will learn about eight EQ mindsets and how they impact the ability to read and respond accordingly to the emotional and interpersonal needs of a situation. The focus is on shifting to mindsets outside their comfort zone in order to develop EQ agility and enable more effective work relationships.
Related Course: Everything DiSC Agile EQ
Being an Agile Leader
Success requires leaders who are open to new ways of thinking and working, especially when situations are uncertain or always changing. This program explores how mindset is key to leading with agility and staying productive in a changeable work environment.
In this course, learners will explore how leadership agility impacts the ability to stay productive in a changeable work environment and examine how mindset is key to agility for leaders.
Being an Inclusive Leader
Everyone has biases. Effective leaders, however, learn to recognize their own and work to mitigate them to create an inclusive work environment.
Learners will increase awareness of the nature of bias and how it affects workplace behavior, and they will create action plans to become a more inclusive leader.
Building Workplace Relationships
No matter your role or duties or job description, building relationships is essential to your personal effectiveness as a leader. Learners in this course will explore trust, communication, and emotional intelligence as foundational aspects of relationship building and practice specific, practical techniques that leverage these important skills.
Communication for Alignment and Action
Information is shared in a variety of ways—in person, by email, via text, and in documents, to name a few. No matter what the channel, leaders need to know how to effectively manage the messages they take in as well as the messages they produce to make sure those on both ends of the communication are aligned.
This session reviews practical approaches to ensuring messages are accurate and impactful, how to structure messages so that they are clear and meaningful, how being open and listening can make conversations more productive, and ways to best receive information, specifically feedback.
Related Course: Communicating with Impact
Communication for Results Orientation
Ultimately, the job of a leader is to get results. And that
doesn’t happen without the efforts and commitment of others. Therefore, leaders need to be able to communicate in a way that moves people and projects forward. Participants in this session will learn and apply a process for creating and delivering effective, engaging written and verbal messages for audiences whose support, input, and action is required to achieve results.
Related Course: Communicating with Impact
Dealing with Ambiguity
Even when things are unpredictable and we don’t think we have enough information, leaders still have to make decisions and find way to move forward.
In this course, learners will explore the concept of ambiguity in the workplace, examine how mindset impacts effectiveness when dealing with ambiguity, and understand and apply five mindset aspects that lead to a more effective response to ambiguity.
Directing and Delegating
Directing and delegating the work of others is a basic leadership responsibility with clear impact on the success of both the leader and the team. Doing this well depends on many factors, including personal management style, relationships, individual skills, and the nature of the work itself.
This course focuses on best practices for directing and delegating. Learners will apply these best practices to specific scenarios and create action plans to improve their individual skills and practices.
Related Course: Delegating for Success
Effective Collaboration
Collaboration is about more than simply working with other people. It’s a specific skill that is especially critical in today’s work environment, which increasingly requires us to accomplish shared business outcomes with colleagues whose goals, resources, and responsibilities may be different from our own.
This course explores the requirements for successful workplace collaboration, how to identify and mitigate barriers, and the leadership behaviors required for effective collaboration.
Related Course: Collaborating for Organizational Impact
Empathetic Leadership
Research indicates that when employees find their leaders to be empathetic, they report higher levels of innovation, engagement, and inclusion, and they feel more capable of navigating work-life demands. Leaders who seek to develop and express empathy in their communications excel at building rapport and trust, and they invite openness, collaboration, and cooperation among those they work with.
This course focuses on two aspects of communication
that can improve a leader’s demonstrated empathy:
active listening and powerful questions.
Facilitating Alignment on Business Activities
One of a leader’s most essential responsibilities, facilitating alignment among those they lead and other stakeholders in order to achieve business outcomes. This course examines what it means to facilitate alignment and why it’s important to your team and the organization. Focus is on the behaviors, actions, and practices that leaders use to align their people and other key elements of facilitating alignment. Participants will apply what they’ve learned to a real-life business situation.
Related Course: Vision, Alignment, and Execution: The Work of Leaders
Focusing on Results
Focusing Your Team's Performance
The ability of a team to work together effectively and achieve its goals is dependent in part on the leader’s ability to create an environment that facilitates high performance. This course examines three practices that are found in high-performing teams: commitment, accountability, and focus on results. Participants will learn how to support the development and demonstration of these practices among their team members.
Giving Feedback
Feedback conversations are a vital but sometimes daunting part of leadership. What do you say? How do you say it? What if the other person reacts poorly? All these questions are enough to make leaders avoid these conversations altogether.
This course focuses on the principles of giving effective feedback and presents a simple feedback model with the opportunity to apply and practice the steps to a specific scenario.
Related Course: Effective Feedback
Global Communication
For many businesses, their locations, workers, and
customers could be almost anywhere these days.
Communication can sometimes be a barrier, not just
because of language differences but also because of cultural differences. In this course, learners explore how culture affects behavior and communication in the workplace and examine strategies for effective cross-cultural communication.
Related Course: Communication with Impact
Goal Setting
Goals are what individuals, teams, and the organization
use to give their work direction and meaning. They are the basis for setting priorities and making decisions, and they set the framework for what leaders do every day. In this session, learners examine a process for determining and creating goals in a way that will move both them and the organization forward. They will review the purpose and importance of goal setting and alignment and apply the SMARTER and REAL goal formats to the goal-setting process.
Related Course: Performance Management
Interpersonal Communication
Related Course: Communication with Impact
Leader as Coach
This course focuses on an important aspect of professional development in an organization: leaders serving as coaches, both to those who report to them and to others in the organization. Learners explore the roles of trust, mindset, and presence in a coaching context and practice a coaching conversation.
Related Course: Coaching Skills for Leaders
Leading Change
Change is something we experience in the workplace in big and small ways, and it’s not always easy. Leading change is about ensuring success by preparing, equipping, and supporting people through change so they and the organization can thrive.
This course explores why people resist change and the stages people typically go through to truly adopt a change. It then outlines a four-step coaching process to help others navigate and commit to change.
Related Course: Change Leadership
Leading Former Peers
Most leaders report having supervised someone who was a former peer at some point in their career. As common as it is to go from coworker to leader when moving up the organizational ranks, the transition can be awkward, especially for new leaders.
In this session, participants will discuss the challenges and advantages of moving from fellow team member to leader of the group and apply a model that outlines behaviors and actions for effectively dealing with the issues that leading former peers can bring.
Leading with an Inclusive Mindset
An inclusive corporate culture is one that allows everyone to contribute fully to the organization’s success. Leaders of course set the tone for achieving this ideal. This program explores the concept of inclusion, the behaviors and environment that facilitate inclusion, and the role a leader’s mindset plays in building an inclusiveorganization.
Related Course: Inclusion in the Workplace
Let’s Talk about Communication
This course presents approaches and practices that will help learners build communication skills by examining communication as a process. Topics include the Three Vs of Communication, assertive communication, and strategies for addressing impaired communication.
Related Course: Communication with Impact
Managing Conflict Conversations
Conflict is an unavoidable part of any workplace dynamic. Key to resolving any conflict is the ability to talk about it, yet that is often the most difficult part.
In this course, learners will examine a model for structuring healthy, productive conflict conversations and apply the skills and behaviors it includes to plan and practice a conflict conversation.
Related Course: Conflict Management
Managing Performance
Overseeing employee performance is a critical task for any leader. When employees meet or exceed goals, develop new competencies, and do their jobs well, both they and the organization benefit.
This course provides a high-level look at a four-step model for managing the performance of others, including setting and aligning goals, observing and assessing performance, and planning an effective meeting.
Related Course: Performance Management
Managing Your Time
Today’s hectic business environment brings a range of distractions, surprises, and inefficiencies that can take over our day, leaving us stressed and scrambling.
In this course, learners will explore what it means to develop a mindset that is conducive to realistic and effective time management. Learners will also review tools and techniques to help them create structure for their workday.
Related Course: Time Management
The Multigenerational Workplace
This course provides participants with a forum for exploring the commonalities and differences among employees of various generations, as well as the effect of assumptions, stereotypes, and biases. Participants will consider plans for mitigating intergenerational conflict and appreciating generational diversity.
Related Course: Leading Across Generations
Receiving and Leveraging Feedback
Most leaders are looking to improve their confidence and skill in giving feedback, but the ability to receive feedback is important as well. This course will improve participants’ ability to solicit, receive, and act upon feedback and leverage it as a key to personal and professional growth. Learners will create a plan for soliciting feedback on their performance.
Related Course: Effective Feedback
Self-Accountability
Leaders are the key to establishing and cultivating a culture of accountability on their teams. In this course, learners will examine their current attitudes toward and approaches to accountability, beginning with their ability to demonstrate it; explore the dynamics of accountability; and learn the behaviors and practices that set the foundation for a culture of accountability on a team or in an organization.
Related Course: Accountability at Work
Stress Management
Leaders and organizations alike are prioritizing individual and workforce well-being. The ability to manage stress caused by daily ups and downs as well as large-scale challenges is an essential tool for any leader. This course helps learners recognize what causes stress, how it affects them, and ways to cope, with an emphasis on both skillset and mindset.
Using Communication Channels Effectively
Today’s workplace offers myriad ways to communicate with employees, colleagues, and customers. In this course, learners will discuss guidelines for the use of various communication channels for optimal impact and understanding, and explore best practices for effective communication via written and verbal channels.
Related Course: Communication with Impact
What's Your Change Style?
Not everyone approaches change the same way. This course gives learners an opportunity to examine their personal change style and explore how understanding change styles can be useful when navigating change situations and helping others deal with workplace change.
Related Course: Change Leadership
What's Your Influence Style?
The ability to influence others, especially without formal authority, is essential to a leader’s success. Not all situations require the same type of influence, however; knowing what approach will be most effective in certain circumstances is helpful.
This course presents five specific styles of influence. Participants will apply an appropriate style to a specific influence situation and plan for further development and practice of influence skills.
Related Course: Exercising Influence
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