Teams and Trust

This course combines the framework of Patrick Lencioni’s Five Behaviors of a Cohesive Team model with the teachings of Charlie Green, the author of three best-selling books about trust. Lencioni emphasizes trust as the first and foundational of the Five Behaviors; Green’s research, as outlined in Trust-Based Selling and The Trusted Advisor, examines trust as a fundamental element of the manager-employee relationship. Learners complete a detailed assessment that helps them understand their natural styles and how they align with the critical behaviors that build trust.

Learners Will:

  • Analyze the Trust Quotient Assessment to identify personal strengths and areas for trust development 
  • Explore how to create an environment of trust-based leadership by demonstrating credibility, reliability, intimacy, and self-orientation 
  • Explore aspects of leading cohesive teams to build trust, master conflict, achieve commitment, embrace accountability, and focus on results 

Why This Matters:

Trust is the basis for healthy individual and team relationships. When trust is established, interpersonal relationships and team dynamics improve, enabling the achievement of results.



  • Trust Quotient Assessment


Delivery Options:

In-Person: Half day or full day

Live-Online: Two 2-hour instructor-led sessions


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