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TRAINING CLASSES

Productive Conflict Management

This program combines the insights of the Everything DiSC® Productive Conflict assessment with Dion Leadership’s practical, actionable model for conversations that address and resolve conflict in a healthy way. Participants increase their self-awareness regarding productive and destructive conflict behaviors and learn how to effectively respond to conflict in the workplace. They also plan, practice, and receive feedback on real-life conflict conversations in a way that builds skill and confidence that can be immediately applied.

Objectives

  • Explore the destructive and productive conflict behaviors of each DiSC® style
  • Understand how to manage their response to conflict situations
  • Discover communication strategies when engaging in productive conflict with colleagues

Benefits

  • Increased self-awareness of personal conflict behaviors
  • Improved work relationships and productive conflict situations

Assessment

Everything DiSC® Productive Conflict Profile

Languages

English, Spanish

Delivery

Classroom: Full or half day

Blended: Two 2-hour instructor-led modules with 1 hour of self-paced work

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