This course explores the concept of critical thinking, methods and models for making sound decisions, and proven approaches to solving problems. Learners will examine the core issues that drive problems and increase their awareness of personal tendencies and styles in situations that require critical thinking. Learners apply these concepts and skills in a group case study to apply and reinforce what they have learned.

Learners Will:

  • Explore a critical-thinking framework for analyzing business issues 
  • Understand the hidden influences that affect thinking and decision quality 
  • Apply criteria to discern when a critical-thinking approach is required 
  • Explore the five decision styles and when to use them 
  • Review practical tools to apply day-to-day business decisions and problems 

Why This Matters:

Jobs and professional relationships are increasingly complex, and interconnectivity among departments means that even small decisions can have big impact. In this landscape, critical thinking skills are a key to both individual and organizational effectiveness. 



Decision Style Indicator (optional)


Delivery Options:

In-Person: Half day or full day

Live-Online: Two 3-hour instructor-led sessions plus self-paced prework


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